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BSB61218 Advanced Diploma of Program Management: Change Management

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BSB61218 Advanced Diploma of Program Management

Questions:

Instructions

 1. Assessments should be completed as per your trainer’s instructions.

2. Assessments must be submitted by the due date to avoid a late submission penalty.

3. Plagiarism is copying someone else’s work and submitting it as your own. You must write your answers in your own words and include a
reference list. A mark of zero will be given for any assessment or part of an assessment that has been plagiarised.

4. You may discuss your assessments with other students, but submitting identical answers to other students will result in a failing grade. Your answers must be yours alone.

5. Assessments must be submitted through the submissions folder i my APC.hub inms word format where possible, or in PDF as per your trainer’s instructions. Cover sheets are to be submitted as separate files. (Note if you do not have Microsoft Word software on your computer you can work in Google docs and download your completed task in the ms word format prior to submission upload)

6. You must attempt all questions.

7. You must pass all assessments in order to pass the subject.

8. All assessments are to be completed in accordance with WHS regulatory requirements.

Assignment

 1. a.What steps might have been taken to promote the program vision?

b.How could it be communicated to all stakeholders?

2.What would have been required to build an environment of confidence and trust, given that there had been a number of CEOs between Jobs’ removal as CEO and his return?

3.How could the program manager have ensured that the changes were made in a manner that would also embed socially responsible practices through the entire program of change?

4.During the process of change, some members of staff would have been identified as being potential change leaders who could take a greater role in the program or in individual projects. How could these staff have been further developed?

5.The leader in a program needs to ensure that opportunities for learning are identified. How could this have been done in the Apple case?
Written Responses

1.Explain why effective project/program management and leadership must begin with the selection of projects that support the organisational mission and strategy.

2.Explain the role of negotiation in ensuring that program vision is maintained.

3. Commitment to the program vision plays an important role in the program success. How can you, as a program manager, demonstrate commitment to the program vision?

4.Explain how the program manager can create trust in each of the stages of the project ie forming, storming, norming, performing and adjourning.

5.Every program has stakeholders from diverse backgrounds. What processes could be used to treat program stakeholders with fairness and equity and encourage open discussion?

6. Explain the different leadership styles and suggest how they might impact on

a Program or project.

7. What is CSR and why is it important in an organisation and its programs?

8.Scenario: You are currently managing a large program with a number of constituent projects. Explain how you will identify potential team members to develop further and outline the steps you will take to do this.

9.What can you do to encourage desirable behaviours and discourage undesirable behaviours?

10.What steps would you take to develop and maintain plans for identifying, capturing, disseminating and exchanging knowledge related to the program and its projects?

11.What steps would you take to encourage reflection and capture the ideas that come from the reflection?

What is Change Management?

Change management is the application of a systematic approach to helping the individuals impacted by “the change” to be successful by building support, addressing resistance and developing the required knowledge and ability to implement the change. Change management focuses on the people impacted by the change.

What is Project Management?

Project management is the development of a set of specific plans and actions to achieve “the change” given time, cost and scope constraints and to utilise resources effectively. Project management focuses on the tasks to achieve the project requirements. It manages the “technical” side of the change. It outlines the specific activities for defining and prescribing how to move from point A to point B (by changing processes, systems, organisation structures or job roles). Both project management and change management support moving an organisation from a current state (how things are done today), through a transition state to a desired future state. It outlines the steps needed to help the individuals impacted by the change adopt it and do their jobs in the new way (for example, people transitioning from fulfilling function  function.

BSB61218 Advanced Diploma of Program Management

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