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INFS5870 Operations Management: Supply Network Configuration

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INFS5870 Operations Management

Question:

Purpose

In the light of the new vision you have developed for the interim assessment, it is now time to redesign operations processes and supply networks to deliver better value for the customers.

Write a report that critically evaluates a process (or the operation, or the supply network) of an organisation (service or manufacturing) you are familiar with, and propose recommendations for improvement.

Your report should:

  • Describe the selected process (or operation/supply network) so that the reader can clearly understand it. Please ensure you present a process (or network) map to support your discussion. If the process is large, you may focus on only a part of it i.e. delimit the scope.
  • Then, critically analyse and evaluate the selected process (or operation/supply network) of the organisation using relevant operations management principles taught in any three of the topics from the table below. Based on your evaluation, identify two critical issues in the process relating to each of the selected topic areas, and propose recommendations for improvement.

Please ensure you select at least one topic from each column of the following table in your selection of the three topics:

Operations Design Decisions Operation Delivery and Development Decisions

  1. Process Design – Positioning
  2. Capacity Planning and Control
  3. Process Design – Flow Configuration
  4. Agile Supply Chains
  5. Supply Network Configuration
  6. Lean Synchronisation
  7. Facility Location Design
  8. Total Quality Management

Finally, use the concept of ‘Operations Strategy Matrix’ (see Slack and Brandon-Jones, 2018, pp.64-66) and use the insights from the article by Bollard et al. (2017) provided below, to demonstrate how the recommendations you propose can have a strategic impact for the business in a holistic and coherent way.

This article discusses how various operations improvement initiatives such as digitisation, advanced analytics, lean process design, intelligent automation and business process outsourcing can bring together to have a holistic impact on overall goals of the business.

You may use the insights from this article to demonstrate how the proposed recommendations could have a strategic impact on the business in a holistic and coherent way.

Assessment Requirements

The required word length for this assessment is 2750 words (plus 10% before penalty applies).

  • You are required to use at least 6-12 academic references for this report from different sources.
  • All references must be from credible sources such as recent academic articles, books, magazines, company documents and industry related journals.
  • Your grade will be adversely affected if your assignment contains no/poor citations and/or reference list and if your assignment word length is beyond the allowed tolerance level.

INFS5870 Operations Management

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